FREE SHIPPING on U.S. orders $89+

FAQ's

Do you test your products on animals? 
No way and absolutely NOT! We do not test our products on animals, thats gross!

Does your product use animal bi-product?
Yes, only our mink eyelash products do. Our mink eyelashes are made of Mink fur.

What does unprocessed hair mean?
Unprocessed hair is hair that has NOT been altered by heat or any chemicals in any way. Unprocessed hair has been preserved in its most natural state.

What does processed hair mean?
Processed hair is hair that has been altered chemically or by heat. Menen Hair Co. will always let our customers know which extensions have been altered to achieve a specific look.

Currently our blonde #60 bundles have been bleached to achieve a light blonde color. #60 bundles are the ONLY bundles that have been chemically altered sold by Menen Hair Co. and at menenhairco.com.

 

How long will Menen Hair Co extensions last?
Menen Hair Co. extensions will last between 2 - 3 years with proper care. We have included a care card that will help you maintain the quality and life of your hair extensions. The lifespan of your extensions rely solely on the care you provide. See product “Details” for specific life expectancy of human hair extensions. 

What are Menen Hair Co approved hair products?
Our human hair extensions are 100% human hair, so treat it like your own! We recommend that you use products without silicones, parabens, mineral oil, sulfates, phthalates, petroleums, or formaldehydes to wash and style your extensions to your heart’s desire.You can use any product you choose to care for your extensions, but we have listed recommended brands below.

Disclaimer: Although some brands may offer products that have silicons, parabens, and sulfates, they offer just as many products that do not.
We approve use of the following brands on our human hair extensions:
  • Abba
  • AG Hair
  • Alterna - Caviar
  • Aquage
  • Biolage
  • Biosilk
  • Carol's Daughter
  • Camille Rose
  • Curls
  • Design Essentials
  • Deva Curl
  • DPHUE
  • Dry Bar
  • Hask
  • Hempz
  • It's a 10
  • Joico
  • Kerastase
  • Kenra Professional
  • Kiehl’s Since 1851
  • Klorane
  • L’ANZA
  • Living Proof
  • Matrix
  • Melanin
  • Mielle Organics
  • Mizani
  • OGX
  • Oribe
  • Ouidad
  • Paul Mitchell
  • Phyto
  • Pravana
  • Pureology
  • Redken
  • Sebastian
  • Seed Phytonutrients
  • SEXY HAIR
  • SheaMoisture
  • Shimmer Lights
  • Soultanicals
  • Taliah Waajid
  • The Green Collection
  • The Mane Choice
  • TIGI
  • TXTRE. By Cantu
  • Unwash
  • Wella

 

Does Menen Hair Co provide affiliated program?
Want to be an affiliate hair care brand with MENEN Hair Co.? Contact customercare@menenhairco.com about your brand to be added to our “Approved Brands” list.


What are the Menen Hair Co approved styling products?
We ask that you please use wide toothed combs for your hair extensions. You can also use brushes with round - ended nylon pins, like the Denman brush.

 

Are human hair extensions ethically sourced?
Yes! All of our human hair extensions are originally sourced from Southern Indian Temples to our hair manufacturer, were it is cleaned and bundled.

 

How is the mink fur collected for your eyelashes?
The domesticated minks are brushed daily to keep their coats shiny and clean. The shedded fur is then collected from used brushes, treated, and cleansed for use.