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Terms & Conditions

Our team is fully committed to ensuring customer satisfaction, and keeps your happiness our top priority. Each bundle has been cared for by one of our hair specialists to ensure its quality before being sent to you. However, if for any reason you are not satisfied with our product(s) please contact our customer care team immediately at customercare@menenhairco.com.

SECURE SHOPPING POLICY 

You can shop at www.menenhairco.com with confidence. We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram  to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy .

Menen Hair Co (www.menenhairco.com) is registered with the Authorize.Net Verified Merchant Seal program.

 

Privacy Policy

​We at MENEN Hair Co. LLC, value our customers and their privacy. Our privacy policy is to respect and protect the privacy of all our customers. All personal information collected on and off this site is kept strictly confidential and not sold, licensed, reused, rented, disclosed, or loaned. Your personal information is used solely for the purpose of fulfilling your order and making improvements to the customer shopping experience. If deemed necessary, supporting documentation may be required post-purchase to complete order fulfillment. This includes, but is not limited to PII (Personal Identifying Information i.e Order Verification).

 

Policy Changes

​MENEN Hair Co.  LLC reserves the right at our discretion to make modifications to products, prices, policies and procedures. Please check this page regularly for changes.